This Cookie Policy explains how Rescom Technologies Ltd uses cookies and similar tracking technologies on our website, platform, and online services. By continuing to browse or use the Website, you consent to the use of cookies as described in this Policy unless you adjust your settings to reject non-essential cookies.
WHAT ARE COOKIES?
Cookies are small text files placed on your device when you visit a website. They help store information about your visit to improve functionality, performance, and user experience.
Session cookies — Deleted when you close your browser.
Persistent cookies — Remain until their expiration date or until you delete them.
TYPES OF COOKIES WE USE
Strictly Necessary Cookies — Essential for the platform to function. No consent required.
Session management and authentication.
Security and fraud prevention.
Load balancing and platform performance.
Payment processing security via Stripe.
Functional Cookies — Enable enhanced functionality and personalisation.
Login preferences and language settings.
Dashboard layout and display preferences.
Notification and timezone settings.
Performance and Analytics Cookies — Collect information about how visitors use the Website.
Website traffic and usage analysis.
Error tracking and performance monitoring.
Feature usage and engagement measurement.
Targeting and Marketing Cookies — Used on our public website to understand how visitors find us and measure marketing effectiveness. Require explicit consent.
UTM and campaign source tracking.
Conversion tracking.
Ad performance measurement.
THIRD-PARTY COOKIES
Stripe — for secure payment processing.
Analytics providers — for website and platform usage analysis.
Customer support tools — for live chat and support.
YOUR CHOICES
Cookie banner — Accept all, accept necessary only, or manage by category when you first visit the website.
Browser settings — Block or delete cookies through your browser. Note that blocking necessary cookies may prevent core platform features from working.
RETENTION
Session cookies — Deleted when browser closes.
Functional cookies — Up to 12 months.
Analytics cookies — Up to 24 months in aggregated form.
Marketing cookies — Up to 12 months or until consent withdrawn.
GDPR COMPLIANCE
Where cookies involve personal data, Rescom processes it in accordance with GDPR and our Privacy Policy.
AMENDMENTS
Updates posted with a revised effective date. Continued use constitutes acceptance.